The seller is Stein Retail AB, org.nr. 559523-1498, with email help@nicoplace.com.
The website provides nicotine pouches (white snus) and is an e-commerce platform for Swedish
consumers over 18 years old.

To make a purchase, you need to create an account or provide your personal information. You are responsible for ensuring that
the information is correct and up to date. We reserve the right to suspend accounts in case of
suspicion of abuse.

To purchase our products, you must be at least 18 years old. We apply an age verification system
in accordance with current Swedish law. In case of uncertainty, ID verification may be required.

When you complete a purchase through the website, a binding agreement is formed. An order confirmation is sent via e-
mail. We reserve the right to refuse orders in cases such as suspicion of
resale.

All prices are stated in Swedish kronor including VAT. Shipping may apply and will be specified at checkout.
Payment is made via the specified payment methods, t.ex. card, Swish, or Klarna.

Delivery time is normally 1–3 working days. We are responsible for the goods until they are handed over to you.
Transport damages must be reported immediately.

As a consumer, you have a 14-day right of withdrawal, provided that the product is in its original packaging.
Withdrawal must be communicated to customer service and return shipping is paid by the customer.

You have the right to claim defects for up to 3 years according to the Consumer Purchase Act. Contact customer service as soon as possible
in case of suspected defects. Upon approved claim, you will receive a new item or a refund.

We handle your personal data in accordance with GDPR. Read our Privacy Policy for more informatformation about
how we collect and process data.

We are not responsible for delays or damages resulting from events beyond our control, such as
natural disasters, strikes, war, or government decisions.

We reserve the right to change these terms. Changes take effect upon publication on
the website.

Disputes are primarily resolved through dialogue with the customer. In the event of a continued dispute, reference is made to the General Complaints Board. Swedish law applies.

We offer international delivery of our products to several countries outside of Sweden. When ordering to an address outside of Sweden, it is the customer's responsibility to be aware of and comply with the laws and regulations of the receiving country.

By placing an international order, you agree to the following:

• You are at least 18 years old, or meet the legal age limit to purchase nicotine products in the country you are ordering to.

• You confirm that the product you are ordering is legal to import and possess at the delivery address according to local laws and regulations.

• You are responsible for any customs duties, import fees, taxes, or restrictions that may apply when importing to your country.

• We take no responsibility for delays, seizures, customs holds, or legal consequences that arise due to local restrictions.

• We reserve the right to cancel orders that are suspected of violating import regulations in the recipient country.

We recommend that you check the legality of nicotine pouches and other products in your country before completing your order.